Returns Policy
Effective Date: April 2026
We want you to be completely happy with your Titli. We offer a simple 7-day return process.
1. Return Window
Returns are accepted within 7 days of delivery. Returns after 7 days will not be accepted.
2. Eligibility
Items must be unused, in original condition, with all accessories (both batteries, remote) and original packaging.
3. Non-Returnable
Items showing signs of use, damage, or modification; items returned after 7 days; clearance items.
4. How to Return
Email support@thetitli.com with your order number. We’ll respond within 1 business day with return instructions.
5. Refunds
Refunds are processed to your original payment method within 7–10 business days of receiving the return.
6. Return Shipping
Return shipping costs are borne by the customer unless the return is due to our error or a defect.
7. Contact
Email: support@thetitli.com